Beyond manufacturing the most superior columbarium system available, Homecoming offers an unrivaled continuing service relationship. From our inception, we have been committed to offering the most comprehensive level of customer service to all of the clients we serve.
Yes, our extensive research and development has resulted in the industry’s finest columbarium system available. But just offering a columbarium system to our clients that addressed, and satisfied, all previous shortcomings in columbarium construction (issues concerning strength, durability, space-efficiency, ease of use, etc.) was not sufficient.
Would Homecoming be best serving its clients by only offering them our columbarium system? We thought not. This approach would leave our clients with the task of outsourcing necessary services: memorialized (engraved) facing stones and urns.
Commitment to the concept of comprehensive customer service drove us to understand how best to serve our clients.
We are dedicated to offering every product and service to meet your columbarium needs. From our Completer Package to dedication plaques, memorial plaques for our Memorial Wall System and all other memorial needs, Homecoming truly will be your comprehensive memorialization company.
Homecoming’s Completer Package
Our Completer Package service satisfies your columbarium provision needs by providing memorials and urns in a timely and professional manner.
Homecoming is proud to offer our unrivaled continuing service relationship to every client we serve. Although this is an optional service, 100% of our clients choose to take advantage of it. By doing so, both family and clients benefit:
- Most cost-effective method
- Most time-efficient process
- Most importantly, family members will not be burdened with these responsibilities during their grieving process.
Most cost-effective method
Taking advantage of our continuing service eliminates excessive outsourcing to meet your memorialization needs, which necessarily increases costs. With our method you will not be required to remove the blank stone and drive it to a local engraver (as well as pick it up after it is engraved) or travel to a local mortuary to procure an urn. By offering all these services in-house, Homecoming has simplified the process for you.
We have made the ordering process easy and trouble-free. When it is time to order a Completer Package, you will simply fax or email the provided order form for the decedent to us. Upon receipt of your order, our memorialization team (75 years of combined experience) will begin working immediately to create the memorial using the granite inventory that has been set aside for your specific project.
There is no need to mail us the blank facing stone for the intended niche at the time of placing your order. This process would create an unnecessary delay by requiring Homecoming to wait for the arrival of the blank facing stone before we can create the memorial for your Completer Package. Our process ensures that the memorial will arrive in a timely fashion.
Orders received in our production facility prior to 10:00 am Arizona time will be shipped on the same day. Your order will be shipped to your location so that it is received within 3-4 days of the date ordered. Please inquire about next day service to meet special requests.
Homecoming’s Completer Package includes:
- Memorialized (engraved) facing stone (replaces blank stone on reserved niche)
- Polished, sheet bronze urn (industry standard)
- Engraved urn identification plate
To outsource the above package, you are most likely going to be paying 3-4 times more than Homecoming’s cost. You may need to visit several different suppliers to fulfill your needs. There is no need to create the undue burden of going from supplier to supplier when Homecoming can have your order to you in 3-4 days.
The Completer Package inurnment options
There are three (3) different ways that you can market the companion-depth Garden Niche™. Utilizing these three different options will maximize all potential urn space, helping you reach full revenue potential. They are as follows:
This option is offered to those who, for a variety of reasons, may choose to have their remains inurned alone in a niche.
This option, the most popular (they account for approximately 85% of our continuing service orders), is purchased by a husband and wife.
This option is offered to those who wish to be inurned with another individual but do not share the same last name (i.e., sisters w/ different last names, grandparent w/ grandchild, life partners, two unrelated people, etc.).